Shipping policy
📦 Shipping Information
Please note: During busy periods such as Black Friday, order dispatch may experience a 3–5 business day delay. We appreciate your understanding and patience.
🇦🇺 Australia Orders
All Australian orders are dispatched from our Melbourne warehouse.
Orders placed before 12:00 PM (AEST) on business days will be shipped the same day.
Orders placed after 12:00 PM will be shipped the next business day.
Estimated delivery time: 2–5 business days.
If an item is temporarily out of stock in our Melbourne warehouse, it will be shipped from our international logistics warehouse instead.
🌍 International Orders
For all other regions (or when the Australian warehouse is out of stock), orders will be shipped from our international logistics warehouse.
Orders are typically dispatched within 1–3 business days.
Estimated delivery time: 7–14 business days, depending on your location.
💰 Shipping Fees
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Australia: A$4.99 (Free shipping over A$150)
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New Zealand: NZ$5.99 (Free shipping over A$150)
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United States: US$2.99 (Free shipping over A$150)
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Canada: CA$3.99 (Free shipping over A$150)
- Europe & United Kingdom: £2.99 / €2.99 (Free shipping over A$150)
